BIKER LEATHER WORLD

RETURN POLICY

You can shop with confidence at Biker Leather World.  If a product does not fit or is not like you thought it would be, you may return it, but please see the conditions below. We strive to satisfy our valued customers.  If we make a mistake and send you the wrong size or product, we will make it right. We will pay return shipping if it is our error.  Please see our size chart to help in your choice of the best size for you.

• 3 days to exchange your order for another size or style.
• You must request a Return Merchandise Authorization number BEFORE you return an order to us.
• Shipping charges are non-refundable and not a part of your store credit. There are no refunds back to your credit card. This is the only way we can keep our prices low for all of our valued customers.
• Shipping for exchanges or store credit is the responsibility of the customer. When you place your order we only charge a flat rate fee of $14.99 for ground shipping within the 48 USA States.  This is usually less than what our suppliers charge us.  For an exchange or store credit, we will need to charge anywhere from $14.99 to $22.00 depending on the weight of the return.  We do this to keep our prices low for all of our customers.  We can absorb the difference is shipping for your original order, however if we send out a second item to replace the first item, we will have to charge actual shipping and handling charged to us by our supplier.
• All returns are for store credit or exchanges ONLY and must be returned with all tags and packaging.
• All returns for store credit or exchanges must be in new, unworn condition.
• Biker Leather World reserves the right to refuse shipment from anyone not requesting a Return Merchandise Authorization.  If we decide to accept a return that has not received an RMA#, then there will be an additional $10.00 fee.  This fee covers us having to ship the order directly back to our supplier from our offices.  The main reason for the RMA# is because we use several different suppliers and depending on what you have ordered, we may have you ship the item directly to our supplier.  If you send it to our office directly unless we have advised you to do so, then we will have to pay to ship it to the supplier. 
• Returns are subject to a Restocking Fee of $18.00 or 25% whichever is greater.
• CANCELLED ORDERS: If you cancel an order after it is shipped, you may return it within 2 days of receiving it, you will be given a store credit minus actual shipping and handling charged by our suppliers and minus a 20% cancellation fee to cover credit card costs, etc.  If you cancel an order BEFORE it is shipped, you are subject to the 20% cancellation fee to cover credit card costs, etc.
• When placing an order here at Biker Leather World or any of our other affiliate sites or websites, or via phone, you agree to the above Return policy terms.  No exceptions.
• Please note that certain products may not be eligible for a refund, this will be noted on the product page itself. This is to keep our prices low for all our customers. Thank you for your understanding.
• If you need to exchange an item, please contact us at bikerleather@gmail.com and please include your name, order number, item and size you need to exchange for. We will then reply with return information. Thank you.
• There are NO REFUNDS given except for one exception. If the item you order is on backorder for LONGER than 30 days, we will gladly refund you in full.
• Store Credit is given if you are not exchanging for another size or style. If you want to send something back and have not yet picked something out, we will give you a Store Credit to use at this website for a future order. Store Credits must be used within 90 days. Thank you for understanding. These policies are the only way we can keep our prices so low and affordable for all of our valued customers.