NORMAL SHIPPING SCHEDULE
Shipping usually is in 1-5 business days depending on what you have ordered. This is PROCESSING TIME, which means that it will take 1-5 BUSINESS days to PROCESS your order BEFORE it is actually shipped. Then there is the shipping time which will depend on where the item is shipped from and where it is being shipped to. It also depends on which shipping method you choose. For UPS Ground, it can take anywhere from 2-8 business days to reach you AFTER your order has been shipped.
HOLIDAY SHIPPING SCHEDULE
Orders that come in from September through end of December of EVERY year, please be aware that there may be delays in shipment. This is the busiest time of year for us as we have many customers buying for Halloween costumes, Christmas gifts, etc.
We offer expedited shipping. Expedited shipping orders take precedence over ground orders. If you place an order and you need the item(s) to arrive for a specific event, then allow enough time to process your order. If you need it fast, then choose an expedited shipping method.
When you place an order via 3 Day Air or 2nd Day Air, this will take 3 and 2 BUSINESS days respectively once they are shipped. Business days do not include weekends or holidays.
Your order may ship out anywhere from 1-10 days after your payment clears during the busy season, (September through all of December). Ground shipping, AFTER order is processed takes 1-6 business days to reach you depending on the item(s) origin and where it is being delivered to. Most of the time, it will be less than the 10 days, but it depends on what you have ordered, what part of the country your item is in and where you are located.
There are absolutely NO REFUNDS unless your order is on backorder for more than 30 days, no exceptions.
Please make sure that you give enough time if you are ordering something for a holiday event AND be sure to choose expedited shipping if you want it guaranteed to arrive in time. | 
